Waykana Reviews
Waykana Customer Reviews (4)
- Most recent
- Oldest
Waykana Customer’s Q&A
Waykana FAQs
About Waykana.com Popular Products and Services?
Waykana.com is known for its Guayusa Tea products. The Guayusa leaf, native to the Amazonian Rainforest of Ecuador, is one of the most caffeinated leaves in the world. It offers the benefits of coffee and Yerba Mate without the bitterness, thanks to its lack of tannins. The website offers a variety of products including the Chai Guayusa Tea Box, Guayusa Loose Leaf Tea, and Moringa Leaves Bag. These products are priced at $9.99 and $14.99 respectively. The Guayusa tea is said to provide mental clarity, improve focus, and serve as a healthy morning ritual. It is also associated with various benefits such as uplifting mood without jitters, supporting weight loss, and promoting good digestion. The tea has a smooth and fresh flavor. Waykana.com also sells merchandise like the Waykana Unisex T-Shirt, Waykana mug, and Unisex Waykana Hoodie. The website works directly with over 100 Kichwa Indigenous farmers.
About Waykana.com Prices and Cost?
Waykana.com offers a variety of products, primarily focused on Guayusa tea. The Chai Guayusa Tea Box is priced at $9.99. The Guayusa Loose Leaf Tea and the Moringa Leaves Bag are both available for $14.99 each. Other items include the Waykana Unisex T-Shirt for $35.99, the Waykana mug for $9.90, and the Unisex Waykana Hoodie for $37.00. There are also other variants of Guayusa Loose Leaf Tea, such as the Black Guayusa Loose Leaf Tea and the Roasted Guayusa Loose Leaf Tea, both priced at $14.99. Please note that prices may vary and it's always a good idea to check the website for the most current pricing and availability.
Waykana.com Return Policy?
Waykana.com has a specific Return and Refund Policy. They sell perishable goods such as food or plant-based products. Unfortunately, they cannot accept returns on sale items or gift cards. If an item is defective, damaged, or the wrong item is received, customers are advised to contact them immediately so that they can evaluate the issue and make it right. The best way to provide evidence of the damages or issues is through pictures. This process is to provide feedback to their shipping and production partners to prevent future issues. If the damage or issue declared shows that the product cannot be consumed or used by the customer, they will notify the customer offering the option of a refund or to replace the product by shipping a new product to the customer's address. If a refund is selected, it will be automatically refunded on the original payment method. If product replacement is selected, they will ship the same units purchased to the same address of the order.
In terms of their Shipping Policy, currently, Waykana Guayusa Store only ships items within the United States. All orders are processed within 1 business day. This refers to the time to collect data of the order and prepare it within their fulfillment partners. The estimated delivery time for Standard Shipping is 5-7 business days and for Expedited Shipping is 2-4 business days. The shipment cost will be calculated at checkout and varies depending on the number of products in the cart. After an order is placed and the checkout process is successfully completed, an email of order confirmation and shipping processing will immediately begin. Once the order is ready to ship and it has been sent, another email with order details and tracking number will be sent so the delivery status can be checked. Taxes are calculated and collected by each policy in the different locations and states from which the customers purchase any order. Waykana Guayusa is not responsible for any taxes applied to the order. All fees imposed during or after shipping are the responsibility of the customer. Waykana Guayusa is not liable for any products damaged or lost during shipping. If an order is received damaged, it is advised to contact the shipment carrier or their support team directly to file a claim. All packaging material and damaged goods should be saved before filing a claim.
Is there a refund policy for payments made on Waykana?
Yes, there is a refund policy for payments made on Waykana. At Waykana Guayusa Store, perishable goods such as food or plant-based products are sold. Unfortunately, returns on sale items or gift cards are not accepted. If the item is defective, damaged, or if the wrong item is received, customers are advised to contact the store immediately. The team at Waykana will evaluate the case and request evidence of the damages or issues declared. If the damage or issue declared shows that the product cannot be consumed or used by the customer, Waykana will notify the customer offering the option of a refund or to replace the product by shipping a new product to the customer's address. If a refund is selected, the customer will be automatically refunded on their original payment method. If product replacement is selected, the same units purchased will be shipped to the same address of the order. For any return & refund questions, customers can contact Waykana at shop@waykana.com.
What is Waykana?
Waykana is a brand that produces Guayusa, a unique natural leaf grown in the Amazon jungle. This leaf is known for its combination of natural caffeine, antioxidants, chlorogenic acids, and theobromine, a natural stimulant, making it a natural energy drink. Waykana works directly with over 100 Kichwa Indigenous farmers who cultivate the Guayusa plant. The brand is recognized as the first producer of Green Guayusa leaf and its largest bulk supplier in the world. The benefits of consuming Guayusa include mental clarity, improved focus, and a boost in energy levels. It is also known for its smooth and non-bitter flavor. Waykana's mission is to boost the world with natural and balanced energy from the Amazon Rainforest. The brand is committed to social impact, ensuring that the farmers' salary is 15% higher than fair trade standards and partakes in the cultural preservation of ancestral traditions. Waykana Guayusa does not use any chemicals, GMOs, or pesticides which would harm the fragile ecosystem of the Amazon Rainforest. The brand offers a range of products including Chai Guayusa Tea, Guayusa Loose Leaf Tea, and Moringa Leaves Bag.